Full time highly professional Tally customer care services are now available for Bangladeshi users. Best IT Solutions Ltd. offers you a wide range of Tally support and assistance that includes, but not limited to, Tally after sales service, Tally customization services, Tally advisory services, Tally training services, Tally implementation services etc (You may already know, We are the leading provider of Tally Software in Bangladesh. Below is a list of available Tally support services in Bangladesh that are provided by Best IT Solutions Ltd.
Tally after sales services
Best IT Solutions Ltd. is a trusted distributor of Tally software in Bangladesh. However, we not only sell Tally software but also provide our customers with world class after sales services at affordable cost. Since Tally is an accounting software program that handles complex projects, many people may find it an overwhelming task to get familiar with the software and operate it properly. So we offer complete after sales services to make sure that our clients get the best out of their Tally software. Tally after sales service is all about providing real time help and support to our valued clients.
Tally all types of customization services as per customer requirements
We are fully aware of the individual choices of our customers. We know that you want to customize your software according to your own preferences. But if you are new to this and operating Tally for the first time, you may face some difficulties while customizing the options especially the advanced features of the software. Hence we are providing new customers with Tally customization services. Under this customization package, we cover all the commonly used features of Tally starting from module selection to advanced stock and inventory management.
Tally.ERP 9 software comes along with a set of capabilities (enabled via the Internet) by a service called Tally.NET. The yearly subscription is included with Tally.ERP 9 for the first year. Subsequently you are advised to subscribe to avail the following services at a nominal charge of 20% of the then prevailing product price.
All data of your business will stay with you locally, and it will never be stored on Tally.NET servers or on systems accessing that data via Remote Access.
INTEGRATED SUPPORT SERVICES
Integrated within Tally.ERP 9 and Shoper 9, this new feature enables the users to report and track their queries from within the product. You can directly target the query to your regular Tally Service Provider (or any other Tally Service Provider, if you are making your first query) and get responses quickly. These can even be reported and viewed remotely. You can then use the reference number to escalate the issue to Tally’s Customer Centre in case you need to.
Over time, this capability will be extended to cover your Chartered Accountant or other business associates; friends using Tally.ERP 9 to broaden the horizon of your support ecosystem.
You can also access all the conversations centrally. This will simplify the process of having a summary view of the kinds of issues people in your company raise – which will help you identify gaps of knowledge or other persistent system issues.
SELF-SERVICE USING CONTROL CENTRE.
The Control Centre enables users to centrally configure and administer Site/ User belonging to an account. Thus the Control Centre acts like an interface between the user and Tally.ERP 9 installed at different sites.
With the Control Centre you save time, travel and communication costs, manage Tally.ERP 9 installations efficiently and effectively because it enables you to:
Manage Licenses Perform Central Configuration
Manage Company Profile
Maintain Activity History
Self-service using Knowledge Base
Tally has compiled a large selection of articles for users to understand the product and its applications. Users can access the Knowledge Base and search from available topics at their convenience.
Software Assurance Services
Get instant product updates and upgrades as and when they happen
Data Synchronisation Services
Now exchange data with ease between two or more Tally licenses (implemented at different locations)
Tally.ERP 9 allows you to handle all your data from different locations whether from your regional office or factory locations to the Head Office in just one click.The synchronization services help people from various locations specially from Head Office will be able to get real time data.
Tally synchronization works in two different ways: Through Tally.NET & Through Static IP.
Any organization can use any of the following types of synchronization as per their business requirements
One way Tally Data Synchronization
When you want all your regional offices data to travel to the Head Office without any of the Head Office entries being sent to the branch offices, One way Data Synchronization is the best for your business type.
Two way Tally Data Synchronization
Your business requires that data in your Head Office as well as in the branch should be the same and that entries passed at HO should also travel to the branch. With Two way Data Synchronization,all the entries travel in both the ways i.e. From Branch to Head Office as well as from Head Office to the Branch.
Two way Filter Tally Data Synchronization
Businesses which receive data from Multiple locations in their HO and require that data should travel in both the ways can select Filter Synchronization where all the data from branch will be sent to HO but only selected voucher types are sent from HO to the branch office.
Data Synchronization in Tally can be done at any point of time. It can be after every entry, after hours or at the end of the day.
We have been providing Tally data synchronization all throughout Bangladesh, specially in Big cities like Dhaka, Chittagong & Khulna.